The content does not provide specific details on how Microsoft's decision to raise the cost of Xbox Live Gold service affected its sales. However, it can be inferred that the decision was not well-received by the gaming community, as Microsoft had to walk back on it. This suggests that the decision could have potentially led to a decrease in sales or user dissatisfaction.

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Decision-Making Models

How do you better organize your priorities to make stronger decisions backed up by data? With this collection of decision-making frameworks, you’ll le...

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Over the last 20 years, Sony's Playstation and Microsoft's Xbox have been neck and neck for the top-selling game console with each new generation. But both companies made decisions they had to walk back this year: Xbox decided to raise the cost and charge gamers the same price they would pay for a whole year of its Xbox Live Gold service, only now they would only get six months. Playstation also angered fans when it decided to shut down the legacy Playstation network stores, also ultimately deciding to walk back the decision.

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These decisions could negatively impact the perception of these brands among gamers. Gamers may view these actions as a disregard for their interests and loyalty, which could lead to a loss of trust and potentially a decrease in brand loyalty. This could ultimately affect the brands' sales and reputation in the gaming community.

Potential alternatives to the decisions made by Sony and Microsoft could include maintaining the original pricing structure for Xbox Live Gold service, instead of raising the cost. For Playstation, an alternative could be to keep the legacy Playstation network stores operational, or perhaps offer a transition plan for users to migrate to new platforms. These alternatives could potentially avoid upsetting their user base.

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