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The increase in staff and factories significantly affected SPANX's data management. As the company grew, it became increasingly difficult to manage information and data flow using manual processes and spreadsheets. The product line was expanding, more staff were added, and the number of factories tripled within a year. This rapid growth made it challenging to continue running the business on spreadsheets, necessitating a more robust data management system.
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Before implementing PLM, SPANX managed the company's product design and factory collaboration with manual processes. Robert Hunnicutt, Technology Project Manager at SPANX, said: "We ran the business on spreadsheets, as is typical with young companies. But with our rapid growth, it became harder to manage information and the flow of data." He continued: "Our product line was growing tremendously, we added more staff, and the number of factories tripled within 12 months. We couldn't keep running our business on spreadsheets."
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