Emotional empathy plays a crucial role in negotiation as it helps in creating trust and safety for a real conversation. It allows you to identify what your counterpart actually needs and makes them feel safe enough to talk about what they really want. Good listening skills, which are a part of emotional empathy, can help you anticipate what a speaker is about to say. This can be particularly useful in negotiation scenarios.
Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our li...
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