The concept of the Experience Economy applies to the radar ball as it enhances the user's experience of playing catch by adding a new dimension to it. The radar ball, with its microchip technology, provides immediate feedback on the speed of the throw, thereby increasing social interaction and taking the game to a different level. This is a prime example of how a simple product can be transformed into an experience, which is the essence of the Experience Economy.
By customizing each part of a customer experience, a product or service increases in value. Using ke...
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