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The radar ball could influence the development of other sports equipment by encouraging manufacturers to incorporate technology into their products. This could lead to more interactive and engaging experiences for users. For example, similar technology could be used in other sports equipment to measure speed, distance, or accuracy, providing real-time feedback to players and enhancing their training and performance.
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By rethinking the simple baseball, and the customers who buy it, Rawlings designed a baseball called the "radar ball." Using simple information technology, they created a baseball with a microchip that digitally shows how fast the ball is thrown after each throw. The result is a fun, inexpensive alternative to costly radar guns. But more importantly, Rawlings found a way to increase social interaction, taking a game of catch to a different level and creating a different experience.
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By customizing each part of a customer experience, a product or service increases in value. Using key points from theater and stage, the book teaches...
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