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To criticise without being hated for it, you need to follow a few key principles.
Firstly, always start with a positive. This is known as the "sandwich method" where you start and end with a positive comment, and place the criticism in the middle.
Secondly, be specific and constructive with your criticism. Don't just point out what's wrong, but also suggest how it can be improved.
Thirdly, use "I" statements instead of "you" statements. This makes the criticism feel less personal and more about the situation or behaviour.
Lastly, show empathy and understanding. Remember that everyone makes mistakes and it's important to be kind and understanding when giving criticism.
Remember, the goal of criticism should be to help the other person improve, not to make them feel bad.
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By noting even the smallest steps and minor improvements, frequently and sincerely, we increase the chances of continuing improvement. Think of how we typically respond to babies as they learn to walk: lots of praise and lots of forgiveness when they fall down. The same approach works just as well for adults.
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Written over 80 years ago, this is a book that is as relative today as it was when it was first written. The principles are a broad mix of personal an...
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