Chapter 5 of the Infinite Game discusses the responsibility of businesses in the context of the infinite game. It emphasizes that leaders should invest their resources for the benefit of those they lead, keeping the infinite game going. The chapter differentiates between infinite-minded and finite-minded investors. Infinite-minded investors aim to advance a higher cause, which can lead to high profitability when successful. On the other hand, finite-minded investors are likened to gamblers. The chapter concludes by highlighting the importance of service orientation in creating loyalty among customers and employees, thereby giving the organization strength and longevity.
What’s the difference between leaders who only achieve short-term success and visionaries who create...
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