Tell me about customer journey map for online job application

A customer journey map for an online job application is a visual representation of the process that a job seeker goes through when applying for a job online. It starts from the moment the job seeker becomes aware of the job opening, to the point of application, and all the way through the hiring process.

The first stage is awareness, where the job seeker discovers the job opening through various channels like job boards, social media, or the company's website.

The second stage is consideration, where the job seeker evaluates the job description, requirements, and the company to decide whether to apply or not.

The third stage is the application process, where the job seeker fills out the application form, uploads their resume, and submits their application.

The fourth stage is the shortlisting process, where the employer reviews the applications and decides who to call for an interview.

The fifth stage is the interview process, which may involve several rounds of interviews, tests, or assessments.

The final stage is the hiring decision, where the employer decides whether to offer the job to the applicant or not.

Each stage presents opportunities for the employer to enhance the job seeker's experience, reduce friction, and improve the overall process.