Some alternative strategies to using a CRM for managing customer data in businesses like restaurants, candy shops, fitness centers, and airlines could include: using a manual system such as spreadsheets or databases, using a point of sale (POS) system that includes customer management features, using a customer loyalty program to track customer purchases and preferences, or using social media platforms to engage with customers and track their interactions with your business.
Have you ever wondered how much revenue your small business loses because its customer data is not o...
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