What are some common misconceptions about the importance of post-sales tactics in the sales process?

Some alternative strategies to create an end-to-end customer experience include focusing on customer service, personalizing the customer journey, using customer feedback to improve, and leveraging technology to enhance the customer experience. It's also important to ensure seamless communication and interaction across all touchpoints, and to provide value at every stage of the customer journey.

Global companies like Apple and Google can implement post-sales tactics to enhance their customer experience by focusing on customer satisfaction and loyalty. This can be achieved by providing excellent customer service, offering product support, and creating loyalty programs. They can also use customer feedback to improve their products and services. Additionally, they can offer upgrades or additional services to existing customers, which not only increases revenue but also enhances the customer experience.