Some common mistakes to avoid when creating a Customer Journey Map include not involving the customer in the process, not considering all customer touchpoints, not updating the map regularly, and not using data to inform the map. It's important to gather customer feedback, consider all interactions customers have with your business, keep the map updated as your business and customers change, and use data to make informed decisions.
Optimize revenue from your leads with our Customer Journey Maps presentation. Use this deck to draw...
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