Download and customize hundreds of business templates for free
Some other ways to practice good listening include maintaining eye contact with the speaker, avoiding distractions, providing feedback, and practicing active listening. Active listening involves fully concentrating on what is being said rather than just passively hearing the message of the speaker. It includes providing feedback, summarizing the speaker's comments, and asking questions for clarification.
Question was asked on:
Never split the difference—it leads to dreadful outcomes. If you want to wear your black shoes, but your spouse wants you to wear the brown ones, splitting the difference means you end up wearing one black shoe and one brown. Compromising is a cop-out, a way to feel safe. Start any negotiation by listening; it's the only way to create enough trust and safety for a real conversation, to identify what your counterpart actually needs and to get them to feel safe enough to talk about what they really want. Practice good listening—it will help you develop emotional empathy. Researchers at Princeton University used an fMRI brain-scan to discover that people who paid the most attention, i.e., really good listeners, could actually anticipate what a speaker was about to say. In her daily TV show, Oprah was a master listener. She was able to get the person she was interviewing to talk about their deepest secrets, using a smile to ease the tension, signaling empathy with subtle verbal and no...
Asked on the following book summary:
Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our lives involves some form of negotiation. Expert FBI...
Download and customize hundreds of business templates for free
As the workplace goes through a transformative time with the rise of automation and AI, what can employees do to optimize their human potential? Use this Soft Skills Training toolkit to navigate your roles with more creativity, empathy, and agility.
How to get foster trust and bring forth a shared vision for success with potential business partnerships? This presentation covers the elements that an effective Partnership Proposal should touch upon, from interest alignment to execution planning.
How do you select the right partners and pool the best resources? Mutually beneficial relationships with another organization can elevate growth, innovate strategies, and maximize competencies. Use this presentation to assess the potential and weigh the benefits of your strategic partnerships.
Lack of strategic alignment is one of the key reasons why businesses fail to meet their objectives. To avoid failure, make sure that all areas of your company’s operations align. Our Strategic Alignment presentation allows you to do just that, plus, save time and resources on the way and keep your employees informed and motivated.