Other companies can adopt several strategies from Google's playbook. Firstly, they can focus on treating their employees well, rooted in the belief that people are good and can be trusted. This involves creating a workplace where employees feel free, fulfilled, and happy, and are able to efficiently manage both their personal and work lives. Secondly, companies can aim to improve teams from the inside out, rather than top-down, focusing on human beings and how they treat one another. Lastly, they can avoid overly complex quality or productivity improvement methodologies, and instead focus on simple truths and transformative guidance.
Laszlo Bock, Google’s innovative Senior Vice President of People Operations, offers his best answers...
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