Some strategies to make your counterpart feel safe during a negotiation include active listening, showing empathy, and creating a comfortable environment. Active listening involves paying full attention to the speaker and anticipating their needs. Showing empathy can be done through verbal and non-verbal cues, such as nodding in agreement or expressing understanding. Creating a comfortable environment can involve maintaining a positive demeanor, using a friendly tone, and ensuring the physical setting is conducive for discussion.
Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our li...
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