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The specific techniques used by FBI hostage negotiators are not mentioned in the content. However, based on general knowledge, some techniques may include active listening, empathy, rapport building, influence, and behavioral change stairway model.
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Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our lives involves some form of negotiation. Expert FBI...
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Not every negotiation is as high stakes as a hostage situation where lives are on the line; but in any negotiation emotions can run high and you can be blindsided by surprises. Whatever you are trying to achieve, remember that every negotiation is a process of discovery. Your aim is to uncover as much information as possible.
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