A business can rebuild its reputation after a crisis by first acknowledging the crisis and taking responsibility. It should then communicate openly and honestly with its stakeholders, including employees, customers, and investors. The business should also take corrective actions to address the issues that led to the crisis and ensure they do not recur. Finally, it should work on rebuilding trust through consistent actions and communication.
In face of uncertainty and disruption, use our COVID-19 Crisis Management deck to undertake the curr...
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