Key strategies to foster buy-in and clarity in decision-making include creating a culture of honest conflict where people feel heard and their opinions are considered. This helps them buy-in to the group decision even if they initially disagreed. Clear decisions should be made, even in situations of high ambiguity. It's also crucial for executive teams to be completely aligned, as even small gaps in alignment can lead to significant misunderstandings among employees.
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Patrick Lencioni, who has coached hundreds of CEOs and Fortune 500 companies’ crews, presents a powerful model to overcome the “five dysfunctions” and...
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Buy-in and clarity in decision-making are essential for fostering commitment. Without a culture of honest conflict, people keep quiet and build resentment. The goal of conflict is not to achieve consensus. Most reasonable people want to just be heard and feel that their opinion was considered. This makes them buy-in to the group decision even when they voted against it. Great teams make clear decisions, even when there is high ambiguity. Executive teams must be completely aligned on even the smallest details. Small gaps between executives become chasms when they reach employees.