While reinforcing feedback loops can lead to exponential growth, they can also lead to exponential decay if the feedback is negative. If customers start leaving negative feedback, it can deter potential customers and lead to a decrease in customer satisfaction. Additionally, over-reliance on feedback loops can lead to complacency and lack of innovation, as the company may become too focused on maintaining the loop rather than seeking new ways to improve.
How do you avoid wasted time, money, and resources from short-sighted decisions? When you think in s...
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