The widespread adoption of workflow automation in various industries could have several societal effects. Firstly, it could lead to an era of upskilling, where the human workforce is freed from routine tasks and can engage in more nuanced, creative endeavors. This would necessitate a renewed focus on training and skill development, so workers can embrace evolving job roles, harness new technologies, and continue to contribute to an organization's growth. However, there could also be negative effects, such as job displacement due to automation, leading to increased unemployment in certain sectors. It's also possible that the digital divide could be exacerbated, with those lacking access to technology or the skills to use it being left behind.
How to reap the benefits of intelligent process automation? The rapid advancements in AI and Machine...
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