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The roles defined in a RACI matrix are: Responsible, Accountable, Consulted, and Informed. 'Responsible' is the person who does the work to complete the task. 'Accountable' is the person who is ultimately answerable for the correct and thorough completion of the task. 'Consulted' are the people who provide input into the task and 'Informed' are those who need to be kept up-to-date on progress towards task completion.
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Determine all the tasks involved in delivering the project and list them on the left-hand side of the chart in completion order. Identify all the project stakeholders and list them along the top of the chart. Complete the cells of the model by assigning who has responsibility, accountability and who will be consulted and informed for each individual task Check that every task has at least one stakeholder responsible for it. Check that no task has more than one stakeholder accountable. Distribute, discuss and agree on the RACI matrix with your stakeholders at the start of the project to resolve any conflicts or vagueness.
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Even the most detailed and comprehensive project plans can fail due to uncertainty of participant roles, tasks and responsibilities. Use our RACI Team...
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