The Cause-and-Effect Diagram, also known as Fishbone Diagram or Ishikawa Diagram, is a tool used in business to identify potential factors causing an overall effect. It's used to structure and sort brainstorming ideas, with the 'head' of the fish being the problem or effect, and the 'bones' being the potential causes. It's used in business to identify, explore and graphically display the potential causes of a specific problem or quality characteristic.
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