Poor design can significantly impact the user experience by making products difficult to understand and use. It can lead to confusion, frustration, and ultimately, dissatisfaction with the product. This can result in a decrease in product usage, negative reviews, and a potential loss of customers for the company.

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Ever asked, "How the hell does my thermostat actually work, and why on God's green earth must it be so confusing?" Everyday things are often designed poorly. Designers often go for style over substance — beauty over utility. Companies add needless features to products to increase sales but do nothing for a product's design. Commuters shouldn't have to perform tai chi to operate train station taps.

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The Design of Everyday Things

How do designers improve their products to work around flaws in human logic? In The Design of Everyday Things, Don Norman teaches the top frameworks b...

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