The innovation strategy that contributed to the success of the Calm app was its ability to adapt and respond to user behavior. For instance, when the company noticed in 2016 that many customers were using the app to fall asleep, it launched 'Sleep Stories', a library of bedtime stories for adults. This feature was narrated by well-known personalities like Matthew McConaughey, Stephen Fry, and Leona Lewis, adding another layer of appeal to the app. This strategy of observing user behavior and innovating accordingly played a significant role in the app's success.
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The Calm app was downloaded 60 million times in 2019, per "Fast Company." The Calm app's success is greatly attributed to its innovation strategy. For example, when the company noticed in 2016 that many customers were listening to Calm to fall asleep, it launched "Sleep Stories." "Sleep Stories" is a library of bedtime stories for adults and actors Matthew McConaughey and Stephen Fry and singer Leona Lewis had the pleasure to narrate the tales from Calm.