Businesses can adopt several strategies from Apple's use of the design-thinking process. Firstly, they can focus on empathy, understanding their customers' needs and wants deeply. Secondly, they can prioritize usability, ensuring their products are user-friendly and easy to understand. Thirdly, they can strive to create products that not only meet a need but are also desirable and loved by their users. Lastly, they can be innovative, constantly seeking to redesign and improve their products, much like Apple's Project Titan.

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So, to understand your customer in the discover stage, you first need to be able to empathize with them. The most famous design thinking company is probably Apple. Apple began its use of the design-thinking process through the creation of products that are hyper-user friendly and user-focused. When computers were first introduced, they were just machines used by specialists in remote locations. But Steve Jobs' vision was for Apple products to be personal tools for individuals. His empathy with the end-consumer led him to realize that in order for personal computers to take off, people needed to: Be able to easily understand and use them Have an actual need answered by them and Love them due to their desirable design Apple's latest innovation, the fully electric and self-driving car known as Project Titan, takes this idea to heart. Apple wants to redesign a car around the idea of a "hands-free" device with no wheel or pedal and has a goal to release it by 2025. Apple has supposedly alre...

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Design-Thinking Toolbox

Avoid negative ROI and tunnel vision with the design-thinking framework to create products that are equitable, enjoyable, usable, and most importantly...

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