Six Sigma provides a set of tools and techniques designed to improve business processes by identifying and removing the causes of errors or defects and minimizing variability in manufacturing and business processes. These tools include DMAIC (Define, Measure, Analyze, Improve, Control), DMADV (Define, Measure, Analyze, Design, Verify), and DFSS (Design for Six Sigma). Other tools include statistical analysis tools, process mapping, cause and effect diagrams, and control charts.
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According to The American Society for Quality (ASQ), "Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale and quality of products or services."