Why is it necessary to have a post-sales CRM strategy when launching an MVP?

Some best practices for using an MVP tree in product management include: identifying the target customers, determining the channels to use for marketing and delivery, planning a post-sales CRM strategy, and ensuring a well-planned product launch. It's also important to remember that the MVP tree is not just about features, but about the whole package of how to market an MVP.

An MVP (Minimum Viable Product) tree can help in the identification of North Star metrics by providing a comprehensive view of the product's key components and strategies. It includes target customers, marketing channels, delivery methods, and post-sales CRM strategy. By analyzing these elements, product managers can identify the most critical metric that directly reflects the value that the product delivers to customers, which is the North Star metric.

The MVP (Minimum Viable Product) tree plays a crucial role in the overall product management process. It is an alternate visualization to the standard product canvas, focusing not just on the features of the product, but the entire package of how to market the MVP. The MVP tree typically includes the target customers, the marketing channels to be used, the delivery method, any post-sales CRM strategy, and all other elements necessary for a well-planned product launch.