Question
The Thomas-Kilmann model is a conflict resolution framework that identifies five primary conflict-handling modes based on assertiveness and cooperativeness. Other conflict-handling frameworks may have different approaches. For instance, the Dual Concern model also identifies five strategies but based on concern for self and concern for others. The Rahim Organizational Conflict Inventory-II (ROCI-II) is another model that identifies five styles but focuses on organizational context. Each model has its strengths and weaknesses, and their effectiveness can depend on the specific conflict situation.
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The Thomas-Kilmann model identifies five primary conflict-handling modes based on assertiveness on the y-axis and cooparativeness on the x-axis. For example, in a competing mode, which is fueled by high assertiveness and low cooperativeness, the focus of the conflict is to get your perspective accepted. Understanding one's preferred conflict-handling style and then adapt it to the situation can lead to more effective resolutions and workplace dynamics.
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