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In 'Up the Organization', the concept of employee performance is centered around the idea that results are what truly matter. It suggests that managers should not overly concern themselves with the underlying factors of an employee's actions, such as their thought processes or motivations, as long as the results are satisfactory. The book advocates for a hands-off approach where managers do not interfere unnecessarily in an employee's work, especially when they are performing well. This approach encourages creativity, initiative, and boldness in employees, which can lead to increased productivity and profitability for the organization.
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The sub-title of this book sums it up pretty well: How to stop the corporation from stifling people and strangling profits. The ideas here are irrever...
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If an employee is performing their job well, why go digging? Some managers feel like they have to have to have their hands in everything, even when everything is going well. In the end, an employee's behaviors and results are all that really matters. Why someone does what they do, what they are thinking when they do it, and other underlying factors just aren't important when the results are there.
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