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The Sanity Cycle is a framework mentioned in the book "Talking to Crazy" by Dr. Mark Goulston. It's a strategy to deal with irrational and difficult people in your professional life. Instead of reacting instinctively with flight, fight, or freeze responses, the Sanity Cycle encourages you to lean in and meet these people in their reality. This approach can help to defuse tension and lead to more productive interactions.
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The way to handle crazy people is to lean in and meet them in their reality. This isn't easy because our brains instinctively move into a flight, fight or freeze mode. None of these responses help if the person is a part of your professional life. The "Sanity Cycle" helps to overcome this instinct and lean in.
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Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people,...
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