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Active listening plays a crucial role in relationship building. It involves fully focusing on, understanding, and responding to a speaker, which demonstrates respect and interest. In the context of the book, active listening allows one to understand others' perspectives, fostering empathy and connection. It encourages open communication, leading to more honest relationships. By making others feel valued and heard, it enhances trust and rapport, which are key to strong relationships.
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Written over 80 years ago, this is a book that is as relative today as it was when it was first written. The principles are a broad mix of personal an...
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When we let someone do most of the talking, without interruption and while listening intently, we are telling tell that what they have to say is important. By letting someone express themselves completely and encouraging them to share their thoughts, we give them the chance to be heard and understood, which leads to more open and honest relationships.
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