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To create an editable issue escalation tracker in Excel, follow these steps:
1. Open a new Excel spreadsheet.
2. Create columns for each of the following: Issue ID, Issue Description, Date Raised, Raised By, Priority, Status, Assigned To, Resolution Date, and Comments.
3. Issue ID can be a simple numeric identifier. Issue Description should be a brief summary of the issue. Date Raised is the date the issue was identified. Raised By is the person who identified the issue. Priority can be set as High, Medium, or Low. Status can be Open, In Progress, or Closed. Assigned To is the person responsible for resolving the issue. Resolution Date is the date the issue was resolved. Comments can be used for any additional information.
4. You can use Excel's data validation feature to create drop-down lists for the Priority and Status columns. This will ensure consistency in data entry.
5. Use conditional formatting to highlight high priority issues or issues that are overdue.
6. You can also create a pivot table to summarize the data and provide a high-level view of the issue status.
Remember to save your work regularly. This tracker can be shared and edited by your team as needed.
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So how can you make your own issue tracker in Excel? For an issue tracker that works like Jira, you need to plan out, assign, manage, report, and track the progress of a series of competing issues, whether they be new features, bugs, recurring weekly tasks or user experience overhauls. Issue trackers are vital for any industry, as a recent Gartner survey found eighty-eight percent of boards regard cybersecurity as a business risk rather than solely a technical IT problem. (Source)
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Need to track bugs and new features to implement? Use our Issue Tracker to plan, assign, manage, report, and track the progress of multiple issues. An...
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