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Know your people and your business — Leaders must make an effort to engage with their staff actively and have candid discussions on operational realities. A leader who asks superficial questions at significant and casual interactions leaves the team with a sense that said leader is clueless. In contrast, a leader who actively discusses operational realities shares the organizational vision and opens a space for candid conversation, which earns the team's respect. Insist on Realism — Leaders have to be realistic and ensure that realism is the goal of all dialogues in the organization. An excellent way to start is to ask employees frequently, ""What are we doing right, and what are we doing wrong as a business?"" Set Clear Goals and Priorities — Focus on a few clear priorities that can produce the best results from the resources at hand. Well-thought-out priorities can help people make better trade-offs between priorities daily and avoid organizational politics. Follow Through — Ensure accountability and create follow-through mechanisms to ensure that everyone does what they are supposed to do. Regular follow-through meetings send the signal throughout the company that others can expect follow-through on tasks from each other. Reward the Doers — Performers must get a better bonus, stock options or even stock grants. A leader needs to ensure that distinctions based on performance become a way of life through the organization. Coach to Expand Capabilities — Leaders must regard every encounter as an opportunity to coach their people. Provide specific feedback and point out behavior and performance that require changes. Do not preach. Ask incisive questions that bring out the reality of a situation and give stakeholders the help they need to correct problems. Know Yourself — Emotional blockages result in conflict evasion, procrastination on decisions and failure to deal with underperformers. Build emotional fortitude to be honest with yourself, accept opposite points of view and give people honest assessments. Leaders earn confidence when followers can see their inner strength, confidence, ability to help others deliver results, and efforts to expand their capabilities. Four core qualities make up emotional fortitude: authenticity, self-awareness, self-mastery and humility.