When people have different opinions, they often argue. But if we first find something we both agree on, the conversation becomes more positive. This is like playing a game with a friend. If you both agree on the rules before starting, the game is more fun and less likely to end in a fight. This is the same with disagreements. If you both agree on some points or the desired result, the other person is more likely to stay open-minded and less likely to get defensive while you find a solution.

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How to Win Friends and Influence People

Written over 80 years ago, this is a book that is as relative today as it was when it was first written. The principles are a broad mix of personal an...

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Disagreements are a part of relationships, but when we take the time to find some common ground or something to agree on before jumping right in, we set a positive tone for the conversation. By finding these terms of agreement, we get the other person saying "yes" instead of "no." Whether it's specific points or the outcome itself, getting someone to begin seeing the things that both parties agree on keeps them open and less defensive while a solution is found.

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A company in a traditional sector like manufacturing or retail can apply the innovative approaches discussed in 'How to Win Friends and Influence People' by fostering a culture of positive communication and agreement. This can be achieved by encouraging employees to find common ground in disagreements, which sets a positive tone for conversations and keeps parties open and less defensive. This approach can lead to more effective problem-solving and decision-making processes. Additionally, these principles can be applied in customer relations to build trust and loyalty.

One of the most innovative ideas presented in 'How to Win Friends and Influence People' is the concept of understanding the perspective of others. Dale Carnegie emphasizes the importance of showing genuine interest in others and understanding their desires and motivations. This approach fosters positive relationships and influences people effectively. Another surprising idea is the power of appreciation. Carnegie suggests that appreciation is one of the most powerful tools in influencing human behavior. He advises to be hearty in approbation and lavish in praise to win people over. Lastly, the idea of admitting one's own mistakes before criticizing the other person is a novel concept that Carnegie presents for effective interpersonal communication.

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