A customer complaint tracker in Excel can be created using the following template:
1. Complaint ID: A unique identifier for each complaint.
2. Customer Name: The name of the customer who lodged the complaint.
3. Date Received: The date when the complaint was received.
4. Complaint Details: A brief description of the complaint.
5. Assigned To: The name of the person who is handling the complaint.
6. Status: The current status of the complaint (e.g., Open, In Progress, Closed).
7. Resolution Date: The date when the complaint was resolved.
8. Comments: Any additional notes or comments related to the complaint.
Remember to keep the tracker updated regularly for effective complaint management.
Need to track bugs and new features to implement? Use our Issue Tracker to plan, assign, manage, rep...
Download model