How can a business use customer feedback to identify a real problem?

A business can use customer feedback to identify a real problem by actively listening to their customers' experiences, complaints, and suggestions. This feedback can highlight areas where the business is not meeting customer expectations or where a product or service could be improved. By analyzing this feedback, a business can identify common issues or trends that indicate a real problem that needs to be addressed.

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The most important aspect of any pitch is to set up the problem that your company aims to solve. Without a real problem to solve, there's no need for your business. For example, did you know one of WeWork founder Adam Neumann's first business idea was kneepads for babies? Babies have crawled on their own for centuries, so this wasn't a real problem. Cheap office space was a much better idea.

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Ultimate Pitch Deck (Part 4)

Need a pitch deck template to impress investors or potential partners? And why is it that the top-funded pitch decks all seem to follow the same forma...

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