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A company can prepare for future technological shifts by orchestrating six building blocks: strategy and innovation, the customer decision journey, process automation, organization, tech and data, and analytics. It's also important to stay updated with the top emerging technologies such as Artificial Intelligence, 5G, Internet of Things, serverless computing, biometrics, Augmented Reality, Virtual Reality (VR), blockchain, robotics, natural language processing, and quantum computing.
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Companies that have successfully transitioned to digital enterprises orchestrate six building blocks: strategy and innovation, the customer decision journey, process automation, organization, tech and data and analytics. Use this slide to communicate the importance of reacting to customer behavior. Remember that by meeting and exceeding their expectations, you can significantly boost customer satisfaction, loyalty and advocacy. The top emerging technologies in 2020 are Artificial Intelligence, 5G, Internet of Things, serverless computing, biometrics, Augmented Reality, Virtual Reality (VR), blockchain, robotics, natural language processing and quantum computing.
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Be on the forefront of technological shifts with our Digital Transformation presentation. This deck provides common frameworks that can help you embra...
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