A company can prepare its employees for a potential crisis by ensuring that they are well-informed about the situation. This can be done by delivering a statement from the higher leadership to the employees, making sure that the information provided is verified and the message doesn't sound defensive. If the staff is working from home during the crisis, the company should ensure that everything is set up for remote work and inform the teams about tools and tutorials for virtual meetings and ways of communicating with each other. The company should also provide the teams with valuable information about crisis management resources that can help them to cope and make them feel cared for. These resources may include personal counseling options, crisis hotlines, and useful literature.
To manage the state of affairs at your workplace due to Coronavirus (COVID-19), we have created a fr...
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