Question
Small businesses can use the concept of unfiltered debates to grow and improve by encouraging open and honest communication among team members. This can lead to more innovative ideas, better problem-solving, and a more engaged team. It's important to create a safe environment where everyone feels comfortable expressing their opinions and ideas. This can be achieved by setting ground rules for debates, such as respecting others' opinions, listening before responding, and focusing on the issue at hand rather than personal attacks. It's also crucial to ensure that all voices are heard, not just those of the loudest or most senior team members.
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Meetings are the central arena of conflict. Petersen emphasized that the ability to engage in unfiltered debates will determine DecisionTech's future even more than its products or partnerships. She assured them that, from now on, every meeting would be loaded with conflict, and if there was nothing to debate, meetings would be canceled. In the next two hours, the DecisionTech team applied this step by deciding their single overarching goal for the year.
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