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A small business can use the principle of delivering negative feedback privately to improve its work environment by fostering a culture of respect and trust. When negative feedback is given privately, it helps to maintain the dignity of the employee, which can lead to increased morale and productivity. It also allows for a more open and honest conversation, as the employee may feel more comfortable discussing their performance in a private setting. This approach can also prevent unnecessary tension or embarrassment that could occur if the feedback was given publicly. Ultimately, this practice can lead to a more positive and productive work environment.
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Written over 80 years ago, this is a book that is as relative today as it was when it was first written. The principles are a broad mix of personal an...
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Never criticize or give negative feedback in public. When we deliver negative information, we can be most effective by doing it privately and in a way that keeps the other person's dignity intact. By considering how we would feel if the roles were reversed, we can usually find a positive way to talk about a negative.
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