An organization can ensure that its workforce is ready for the future after a digital transformation by having the right, digital-savvy leaders in place. This includes adding transformation-specific roles, such as leaders of individual initiatives and leaders of the program-management or transformation office. Developing talent and skills throughout the organization is also crucial. This can be achieved by engaging the specific roles of integrators and technology-innovation managers, who bridge potential gaps between the traditional and digital parts of the business. Lastly, empowering people to work in new ways, such as encouraging employees to embrace cultural and behavioral changes like calculated risk taking, increased collaboration and customer centricity, is recommended.
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