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Employees can be empowered to work in new ways during a digital transformation by encouraging them to embrace cultural and behavioral changes such as calculated risk taking, increased collaboration and customer centricity.
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Having the right, digital-savvy leaders – having such a leader is one of the keys to transformation success, the McKinsey team says. Another key is adding transformation-specific roles, such as leaders of individual initiatives and leaders of the program-management or transformation office who will dedicate their full attention and time to the transformation initiatives. Building capabilities for the workforce of the future – McKinsey's recent survey showed that developing talent and skills throughout the organization is one of the most important factors for implementing a digital change. "Two other keys relate to engaging the specific roles of integrators and technology-innovation managers, who bridge potential gaps between the traditional and digital parts of the business," the experts say. Empowering people to work in new ways – encouraging employees to embrace cultural and behavioral changes – calculated risk taking, increased collaboration and customer centricity – is a recommende...
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Be on the forefront of technological shifts with our Digital Transformation presentation. This deck provides common frameworks that can help you embra...