Question
Process improvement practices can significantly impact cost efficiency by streamlining operations, reducing waste, and improving productivity. These practices often involve identifying inefficiencies in current processes, developing strategies to eliminate these issues, and implementing changes. As a result, companies can reduce costs associated with wasted resources or time, and improve the quality of their products or services, leading to increased customer satisfaction and potentially higher profits.
This question was asked on:
Studies show that companies embracing process improvement practices enjoy significant improvements in efficiency and costs, "Harvard Business Review"("HBR") reports. The University of North Carolina's Brad Staats and the University of Oxford's Matthias Holweg and David Upton examined 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries and serving more than 16 million customers. The researchers strived to get to the bottom of why some improvements are sustained and others aren't. To achieve this, they looked at the lean initiative, started by the head office. Here is what Holweg and Upton discovered:
Receive new free presentations every Monday to your inbox.
Full content, complete versions — No credit card required.
