Spotting inflection points early can give an organization a strategic advantage by allowing it to adapt to changes in the business environment before they become disruptive. This can involve recognizing new opportunities, avoiding potential threats, and making necessary adjustments to business strategies. Early detection of inflection points can also enable an organization to gain a competitive edge over others that may be slower to respond to these changes.
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An inflection point is a transformation of the business environment caused by factors like technological change, demographic shift, or new regulations. It changes the very fundamentals of business, destroys existing incumbents, and generates new opportunities. Being able to spot inflection points early can give an organization tremendous strategic advantage. Inflection points often follow a pattern of hype, dismissal, emergence, and maturity. Inflection points are often invisible to the boardroom. The earliest signs emerge from the edges of the organization, where it interfaces with the outside environment. It is therefore beneficial to create information flows from the edges to the top management. Employees shield leaders from unpleasant information to create a good impression. To overcome this, leaders must "get out of the building" and systematically expose themselves to the interfaces where customers engage with the organization. Delegate small teams at the front lines to make deci...