Question

How can the design-thinking framework be used to improve internal processes?

The design-thinking framework can be used to improve internal processes by applying it to internal teams for continuous improvement. Executives can use tools like a feedback grid to gather feedback from both users and internal team members. This allows the team to analyze their successes and failures from a workflow and team dynamic standpoint, leading to iterative improvements.

This question was asked on:

Finally, design thinking can be applied not only to external feedback but to internal teams to iterate and continuously improve their internal processes as well. Execs can use a feedback grid to gather feedback from users as well as internal team members. Feedback grids allow internal teams to analyze where they succeeded and where they failed from a workflow and team dynamic standpoint.

View presentation Preview