Question
Netflix could use the Problem-Solving Frameworks to address its recent subscriber-loss problem by first identifying the problem, which in this case is the loss of subscribers. Next, they could explore potential causes for this issue, such as increased competition, pricing issues, or lack of appealing content. They could then brainstorm potential countermeasures, such as introducing new, exclusive content, adjusting pricing, or improving user experience. After implementing these proposals for change, they would evaluate the outcome to see if the changes have led to an increase in subscribers. Tools like A3 Problem-Solving, Root Cause Analysis, Fishbone, FMEA Matrix, Problem Analysis Canvas, Critical Decision Plan, Affinity Diagram for Brainstorming, Outcome Evaluation, and Countermeasure Implementation could be particularly useful in this process.
This question was asked on:
To learn and use the top skills to break down a problem, you can download our presentation template to gain new tools that survey and identify a problem, explore potential causes, brainstorm potential countermeasures, implement proposals for change, and then evaluate the outcome. These tools include slides on A3 Problem-Solving, Work Planning, Root Cause Analysis, Fishbone, FMEA Matrix, Problem Analysis Canvas, Critical Decision Plan, Affinity Diagram for Brainstorming, Outcome Evaluation, Countermeasure Implementation, and many more. If you read to the end, we'll explain how a company Netflix could use these tools to solve its recent subscriber-loss problem.
Receive new free presentations every Monday to your inbox.
Full content, complete versions — No credit card required.
