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Amazon plans to eliminate friction in the purchase experience through several strategies. One of them is Amazon Go stores, which use sensors to charge customer accounts directly, eliminating the need for traditional checkout processes. Another strategy is Amazon Wardrobe, which allows customers to try on clothes at home before making a purchase. Additionally, Amazon's virtual assistant, Alexa, is being developed to anticipate customer needs and automatically send products that customers need regularly, bypassing the traditional ordering process.
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How do you gain a career edge in a world dominated by Big Tech? What makes “The Four,” namely Apple, Google, Facebook and Amazon, so incredibly succes...
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Amazon Marketplace was Jeff Bezos's first step to retail dominance. Sellers flocked to the world's largest marketplace with millions of products. This offered Amazon customers a vast selection, while Amazon gained valuable data on customer preferences. When the segment became lucrative, the company launched its own products with perfect market intelligence. Amazon plans to eliminate friction in the purchase experience. Amazon Go stores use sensors to charge customer accounts directly. Amazon Wardrobe allows them to try on clothes at home before the purchase is made. And Alexa's knowledge of customer desires will soon enable Amazon to send products that their customers need regularly, without a process of actual order. Amazon's quest for efficiency will result in a massive job loss in the retail sector. The company's pursuit of automation in warehousing has eliminated the need for 3.4 million cashier jobs with Amazon Go. Amazon's core competence in storytelling brings cheap capital. Ama...
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