The Balanced Scorecard (BSC) evaluates the influence of company culture on performance through the Organizational Capacity perspective, also known as Learning and Growth. This perspective analyzes key aspects of progress performance, such as human resources, infrastructure, technology, and culture. It assesses how well the organization is learning, growing, and adapting, which includes the influence of company culture on overall performance.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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