The Balanced Scorecard (BSC) aligns with the overall business strategy by improving strategic communication and execution, process alignment, and performance reporting. It provides a framework that translates a company's strategic objectives into a set of performance measures distributed among four perspectives: Financial, Customer, Internal Business Process, and Learning and Growth. These measures provide feedback on the business strategy and drive performance and behavior in the organization.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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