Question
The capacity gap analysis in the Workforce Capacity Planning framework helps in preventing burnout and inefficiencies by identifying when labor demands exceed internal capabilities, which can lead to increased workloads and potential burnout. On the other hand, it also identifies surpluses, which are a sign of inefficiencies and call for staffing redesigns. By identifying these gaps, organizations can take proactive measures to balance the workload and prevent productivity loss.
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More specifically, the capacity gap analysis can be guided by FTE supply and demand. Trends across months can be used to determine when labor demands exceed internal capabilities, leading to increased workloads and potential burnout. Conversely, surpluses are a sign of inefficiencies and call for staffing redesigns.
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