The concept of a 'Purple Cow' relates to customer loyalty in the sense that it encourages businesses to create products or services that are remarkable, new, different, and exciting. These unique and standout products or services are more likely to attract and retain customers, thereby fostering customer loyalty. Companies like Sam Adams, Jet Blue, and Starbucks are examples of businesses that have successfully implemented this concept.
So what is a purple cow? A purple cow is anything that stands out from the crowd. As the author, Set...
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